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Davis Air Conditioning & Heating, Inc. in Angleton, TX is looking for a full-time Customer Service Manager to lead our dynamic call center team and make a real impact. If you're a seasoned professional with a passion for exceptional service, we want to hear from you. Apply now to be part of our team!
WHY YOU SHOULD JOIN US
At Davis Air Conditioning & Heating, Inc., we offer a fantastic package. Your hard work will be rewarded with a competitive pay ranging from $20 to $23 per hour. We provide comprehensive benefits, including health insurance with a family option, dental and vision coverage, life insurance, paid holidays, paid vacation, and a 401(k) plan to secure your financial future. You'll be part of a supportive and collaborative work environment that values your growth and development. Don't miss this opportunity – apply today and become our Customer Service Manager!
DISCOVER WHO WE ARE
Providing Houston homeowners and businesses with outstanding air conditioning service and home heating repair has been our pleasure since 1971. Five decades later, we employ 60 skilled employees and dispatch 30 service trucks. We take pride in being at the forefront of new technology, and we offer a range of energy-efficient options. As an Energy Star Contractor, a member of the Building Performance Institute, and a Professional Comfort Institute Contractor, we stay current on the latest industry developments to better serve our customers.
Our team has worked hard to earn our reputation as experts who are prepared to get the job done without excuses or delays. Since we understand how valuable those team relationships are, we're committed to cultivating awesome relationships with our staff. That's why we offer competitive pay, loaded benefits, and a team-oriented atmosphere with a work family worth bragging about!
YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE MANAGER
As our Customer Service Manager, you'll enjoy a full-time role with a schedule varying from Monday to Friday, 7 AM - 6 PM, and some Saturdays from 9 AM - 2 PM. Your typical day will involve supervising and training our customer service team, ensuring efficient call scheduling, and handling customer issues promptly. Join us, and make a difference in our customers' lives every day!
ARE YOU THE CUSTOMER SERVICE MANAGER OUR TEAM NEEDS?
Ask yourself: Can you lead and inspire a team? Do you excel at resolving customer issues? Are you a problem solver with excellent communication skills? If you answered "yes" to these questions and meet the following qualifications, we need you as our Customer Service Manager:
Excellent customer service and de-escalation skills are preferred!
ARE YOU READY TO JOIN OUR TEAM?
Don't miss this opportunity to join a company that values your skills and dedication. Apply now, and experience our quick, easy, and mobile-friendly application process. Your next career step starts here. Apply today to become a key player in the Davis Air Conditioning & Heating, Inc. team!
Full Time
Specialty Trade in Construction
$89k-115k (estimate)
10/18/2023
11/15/2028
davisac.com
ANGLETON, TX
50 - 100
1978
DONALD FRED DAVIS
$10M - $50M
Specialty Trade in Construction
Click here for high quality AC Repair in Houston Texas and all surrounding areas from Davis Air Conditioning & Heating. We offer HVAC Services including cooling, heating, installation and duct cleaning. Maintain your Air Conditioning system with The Davis Fixed Right Guarantee.
The job skills required for Customer Service Manager include Customer Service, Scheduling, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.